Career opportunities with Fluid Branding

Hello... is it you we're looking for?

Our people vision is to grow a team of exceptional people who deliver outstanding results for customers, the community and themselves and we’re always on the lookout for talented people to join our Fluid Family. Check out our current vacancies.

A work culture we’re proud of

The culture here at Fluid is fun. There’s no time to be bored, and we love what we do. 

For us, Fluid is a place where we have the opportunity to innovate and try new ways of doing things. A place where great ideas have the space and support to come to life. It’s a place where we’re encouraged to believe we can all make a positive difference, however small – whether that’s for our customers, our impact on the world around us or to each other.

Director of Strategy Kyle said, “I’ve loved every minute of helping grow our business to the market leader it is today.”

Yes, we do expect hard work and results from everyone who works with us at Fluid. We promote healthy competition, and we are keen to see you demonstrate passion, innovation and results. Some of our targets are ambitious and it’s going to take hard work to reach them, but we know there’s a better chance of getting there if we can have fun along the way.

We asked Campaign Executive Jess what her highlight is so far: “Becoming a part of a totally awesome team of people and gaining our B Corp certification!!!”

Take a sneak peek behind the curtain at what it’s REALLY like to work at Fluid Branding. 

Fluid Branding winning BMPA awardsFluid Branding winning BMPA awards
Fluid Branding annual bowling tournamentFluid Branding annual bowling tournament

We're a sociable bunch

And that’s why we do everything we can to make your everyday experience at Fluid great. You’ll find the office atmosphere relaxed and friendly.

Outside of work, you can get involved as much or little as you want with all the socials that happen throughout the year. The annual Fluid Bowling Tournament is always a highlight!

In the Autumn, we hold a conference for our teams and suppliers, giving us the chance to come together and celebrate all of our hard work and achievements – both commercial and otherwise – as well as unveiling exciting plans for the year ahead.

Building your future

We offer continual professional and personal development and lots of training opportunities here at Fluid. We believe in futures over simple career development, which is why we take a more holistic approach to your growth.

Supplier Relationship Manager Megan says, “ I came back from my maternity leave looking for a new challenge and I have felt so supported in my decision to move to a new department.”

We support you in developing other skills outside your day-to-day role, with the chance to get involved in the Family, Friends and Future Pillar Groups.

We can even support you to make a difference outside of work, to community projects, charities and causes close to your heart.

Below are just some of the opportunities our team are currently engaged in:

  • BPMA Professional Development Qualifications
  • Half marathon training
  • Leadership training
  • Role-specific continuous professional development
  • Preparing to climb Ben Nevis
Guest at a conferenceGuest at a conference
Employees at Fluid BrandingEmployees at Fluid Branding

What we give to you

We have a supportive and nurturing environment, where we care about each other’s happiness and wellbeing. We want everyone to feel safe and cared for. We offer a top-notch benefits platform where you get a monthly allowance to spend on whatever you wish. Additionally, you can earn extra credits for various incentives, including your length of service or even for having a birthday (including having the day off)!

Great people. Great possibilities. A great place to work.

If the above sounds a bit of you, check our our latest vacancies below:

PHP Developer

Locations: St Austell / Glasgow / Plymouth

Salary: £31k-35k + hybrid working + benefits package + pension scheme

Fluid Branding is a promotional merchandise business with a team of exceptional people brimming with experience and ambition. Fluid provides branded promotional products, creative and innovative ideas, and fully managed online merchandise solutions to organisations worldwide. We are B-Corp certified and ISO27001 accredited, and believe in creating Meaningful Merchandise through exceptional people.

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Working as part of a project team and individually for smaller tasks, you'll be responsible, trustworthy and organised with a desire to advance your knowledge and personal progression within Fluid. 

You should have a positive attitude and be able to communicate with ease. As your time will be split between projects and everyday support, you should be agile to the needs of the business, striving to be a better developer every day. You will be expected to follow details specification

You will ideally have 1-2 years of commercial experience, be an excellent problem solver, work well as part of a team and on your own initiative when required. We have a supportive, mentoring culture within the team and encourage personal development and growth.

 

The role

We are currently looking to expand our busy team and would welcome applicants for the role of mid-level PHP Developer. You will be working within our Software Development Team, serving internal customers as well as well known multinational clients. Reporting to the Software Development Manager your main duties will include:

  • Maintaining and developing tools and features across a wide range of internal and customer facing applications including core business systems, customer-facing commerce solutions and APIs.
  • Specification and design of new functionality
  • Integration with third party APIs
  • Exploring and implementing new technologies
  • Following change control procedures and best practices
  • Participating in daily stand-up meetings and peer reviews
  • Working on support tickets escalated to the Development Team

Candidate requirements

You will have a minimum of 2 years of commercial experience, be an excellent problem solver, work well as part of a team and on your own initiative when required. You should be motivated, well-organised and trustworthy, with a desire to advance your skills, knowledge and career within Fluid - we have a supportive, mentoring culture within the team and encourage personal development and growth. You will have a positive attitude and be able to communicate effectively with both your team and non-technical colleagues. You will need to be agile to meet the needs of the business, splitting your time between planned projects and everyday support, and will be constantly striving to extend your skills as a developer. You will be expected to follow - and in due course, author - detailed specifications and project briefs.

Essential Skills

  • PHP 5.x - 8.x
  • HTML & CSS JavaScript, jQuery and AJAX
  • Experience with Relational Databases (MySQL / SQL Server)
  • Experience crafting bespoke web applications

Desirable Skills

  • Experience with PHP MVC Frameworks (CodeIgniter, Zend Framework, Laravel)
  • Amazon Web Services (AWS)
  • Python
  • Front-End / UX (User Experience design)
  • Linux / Server / Hosting / Domain Setup etc
  • GIT Version Control (Git Flow / Features / Hotfixes)

Finance Administrator (Credit Control)

Based in: St Austell

Reports to: Financial Controller

We are looking for a Credit Controller to join our finance team. You will be at the forefront of ensuring sales are converted to profit through proactive communication with customers. The
role encompasses the day-to-day management of outstanding balances as well as the administration involved in credit risk management.

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Knowledge and Specific Job Skills Summary

Previous experience working within an account’s office is essential, ideally with working knowledge of the credit control function. Applicants will have excellent communication skills, both written and verbal, with the ability to effectively prioritise and manage multiple tasks for colleagues and customers alike, at any given time. You will be service driven, and solution-focused, with the confidence to use your initiative. The role requires both agility and decisiveness, ensuring you can adapt quickly within a fast paced, ever-changing industry. You will be able to demonstrate positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

  • Effectively communicate important information both internally and externally
  • Assisting the Credit Control Team Leader as required
  • Processing credit applications, setting credit limits and assessing credit risk
  • Allocating customer receipts using the company financial package - Sage Intacct
  • Proactively following up arrears
  • Investigating and resolving any queries or irregularities causing payments to be delayed
  • Provide financial and administrative support to the business
  • Helping with the month-end processes as appropriate

Person Specification/Core Competencies

  • Credit risk experience

  • Excellent communication skills both written and verbal

  • A polite and friendly manner

  • Inquisitive and enjoy problem solving
  • Ability to work effectively as part of a team with an ability to work supervised and with your own initiative

  • Able to prioritise and manage several tasks at once

  • Knowledge and experience of MS Office and Excel

  • Confident on the phone speaking with colleagues and customers

  • Trustworthy and appreciates the need for confidentiality

  • Enjoys the challenge of working in an ever-changing environment and thrives on responsibility to make a positive impact

Benefits

  • Birthday day off
  • 20 Days annual leave per year with an additional day of leave granted per each year of service up to a maximum of 25 days. Plus 8 days Bank Holiday
  • Paid 2 days volunteering time each year to support a cause of your choice
  • Cycle to Work and Electric Vehicle lease scheme
  • On site parking
  • Free annual Eye Care voucher
  • Company Pension
  • Hybrid working (after successful completion of probationary period)
  • Holiday Buying/Selling Scheme
  • Rewards programme
  • Casual dress
  • Company events
  • Work for one of Europe’s fastest growing merchandise suppliers
  • Work in a friendly office with a hard-working team that loves what they do every day

Roles Base

  • Cornwall Office - St Austell
  • Full Time 37.5 hrs per week (part time hrs considered)

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business, as we evolve our ways of working to ensure maximum efficiency. We are looking for a hardworking individual with the desire and aspiration to grow within the business, from sharing ideas, challenging at all levels to help drive the business forward.

Retail Assistant

Based in: Amsterdam, Netherlands

Reports to: Commercial Director

Fluid Branding is a leading provider of promotional merchandise, and we are looking for a dynamic, customer-focused Retail Assistant to join our team, operating within the Booking.com office in Amsterdam. You will be the face of our brand in the retail space, responsible for selling and promoting a wide range of merchandise on behalf of Fluid Branding. If you have a passion for customer service, enjoy engaging with people, and are interested in helping Booking.com employees and visitors find the perfect promotional products, this role is for you!

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Key Responsibilities

  • Welcome and assist customers visiting the retail space, ensuring a high level of customer service at all times.
  • Provide product information and promote Fluid Branding’s merchandise in line with Booking.com’s brand.
  • Handle sales transactions, ensuring accurate card payments.
  • Maintain a well-organised, visually appealing retail space, including restocking and managing inventory.
  • Collaborate with the Fluid Branding team to ensure the merchandise aligns with seasonal campaigns and promotions.
  • Build relationships with regular customers and offer personalised recommendations.
  • Assist with product inquiries, pricing, and availability.
  • Maintain a clean and inviting shopping environment.

Skills & Experience

  • Previous retail experience is preferred but not essential.
  • Excellent communication and customer service skills.
  • A positive, proactive attitude with an ability to work independently.
  • Strong organisational skills and attention to detail.
  • Comfortable working with POS systems and handling transactions.
  • Fluency in English is essential; Dutch or other languages would be a plus.

Benefits

  • Competitive salary
  • Opportunity to work in an international and dynamic environment within Booking.com’s office.
  • Training and development opportunities with Fluid Branding.
  • A personalised benefits platform
  • Company events 
  • Free Lunch

Merchandise Consultant (Online Sales)

Reports to: Merchandise Manager

As a Merchandise Consultant, you will be the first point of contact for all incoming enquiries into the business be that online, phone or email. Your primary role is to support new customers throughout their journey with Fluid Branding, ensuring they are given the best possible service from point of enquiry through to delivery of their order. 

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Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

  • Generate sales from leads fed from various marketing activities such as live chat and incoming sales calls
  • Liaise with suppliers to source products to meet customer’s requirements
  • Provide quotations and proposals working with our in-house studio team
  • Work closely with our in-house production team to make sure orders are delivered
  • Achieve sales targets as agreed with your Merchandise Manager

Person Specification/Core Competencies

  • Superb communication skills both written and verbal

  • A polite and friendly manner

  • Ability to work effectively as part of a team

  • Able to prioritise and manage several tasks at once

  • Excellent computer skills

  • Prior experience within a sales environment is desirable however not essential

  • A strong desire to achieve is extremely important

  • Confident on the phone speaking with customers and suppliers

  • Driven to achieve various sales KPIs

  • Trustworthy and appreciates the need for confidentiality

  • Good word, excel and I.T appreciation to enable a competent use of databases, spreadsheets, word processing and accounts packages

  • Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact

Benefits

  • Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
  • Work in a friendly office with a hard-working team that loves what they do every day
  • Industry recognised education programme
  • Uncapped commission package based on achieving/exceeding sales targets.

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business. We are looking for a hardworking individual with the desire and aspiration to grow within the business.

Merchandise Consultant (Strategic Sales)

Reports to: Merchandise Manager

To support the growth of our wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from a wide range of industry sectors. You are responsible for building strong client relationships and developing prospects into key accounts. Working with our internal teams to deliver bespoke solutions that meet clients’ needs and identifying opportunities to grow accounts.

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Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

 

Key Accountabilities and Responsibilities

  • Work with existing customers to grow accounts into long standing relationships
  • Understand what our clients are looking to achieve and recognise areas in which we can support them
  • Deliver an exceptional level of customer service in every interaction with our clients
  • Identify opportunities to up-sell, cross sell and encourage repeat business
  • Proactively identify and target new business opportunities through various existing or new channels
  • Liaise with suppliers to source products to meet customer’s requirements
  • Provide quotations and proposals working with our in-house studio team
  • Work closely with our in-house production team to make sure orders are delivered
  • Achieve sales targets as agreed with your Merchandise Manager

Person Specification/Core Competencies

  •  Prior experience within the promotional merchandise industry is essential
  • Superb communication skills both written and verbal
  • A polite and friendly manner
  • Ability to work effectively as part of a team
  • Able to prioritise and manage several tasks at once
  • Excellent computer skills
  • A strong desire to achieve is extremely important
  • Confident on the phone speaking with customers and suppliers
  • Driven to achieve various sales KPIs
  • Trustworthy and appreciates the need for confidentiality
  • Good word, excel and I.T appreciation to enable a competent use of databases,spreadsheets, word processing and accounts packages
  • Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact

Benefits

  • Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
  • Flexibility to work from home or in a friendly office with a hard-working team that loves what they do every day
  • Industry recognised education programme
  • Uncapped commission package based on achieving/exceeding sales targets

This is a truly exciting opportunity to develop your career with a forward thinking and highly supportive business. We are looking for a hardworking individual with the desire and aspiration to grow within the business.

There are currently no vacancies, check back soon.

Become a Sales Partner

Want to build your career around one of Europe's leading branded merchandise specialists? We’re looking for passionate and creative individuals to join our Sales Partner Programme. And as a new member of the Fluid Family, we'll provide all the support you'll need to succeed!